📋 Legal

Terms of Service

Last Updated: June 8, 2026  ·  Effective Date: June 8, 2026

By accessing or using TravelSmart at app.travelsmart.travel, you agree to be bound by these Terms. Please read them carefully.

Contents
  1. Agreement to Terms
  2. Eligibility
  3. Description of Service
  4. User Accounts
  5. Acceptable Use Policy
  6. Third-Party Services
  7. Intellectual Property
  8. Pricing & Payment
  9. Disclaimers
  10. Limitation of Liability
  11. Indemnification
  12. Dispute Resolution
  13. General Provisions
  14. Contact Information
1

Agreement to Terms

By accessing or using the TravelSmart web platform ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Platform.

These Terms constitute a legally binding agreement between you and NewEcom AI ("Company," "we," "our," or "us").

2

Eligibility

  • Be at least 18 years of age
  • Have the legal capacity to enter into a binding agreement
  • Be a travel professional or operating a travel-related business
  • Provide accurate and complete registration information
3

Description of Service

  • Processes natural language travel requests to generate personalized itineraries
  • Searches third-party travel suppliers for flights (400+ airlines via Amadeus) and hotels (2M+ properties)
  • Creates professional branded proposals with shareable client web links and PDF export
  • Tracks bookings, revenue, and commissions across 10+ supplier categories
  • Manages a complete client CRM with preferences, loyalty programs, and travel documents
  • Generates GEO-optimized itinerary pages for AI search visibility (Pro Plus)
  • Provides marketing tools: video ads, agency landing page, blog, and lead capture (Pro Plus)
Important: The Platform does NOT directly book travel services, hold travel inventory, or process payments for travel bookings.
4

User Accounts

Registration

  • Provide accurate, current, and complete information
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use at [email protected]

Termination

We may suspend or terminate your account for violations of these Terms, fraudulent activity, misuse of the Platform, or non-payment of subscription fees. You may cancel your subscription at any time through the Platform settings.

5

Acceptable Use Policy

✓ You agree to
  • Use the Platform only for lawful purposes
  • Respect intellectual property rights
  • Maintain confidentiality of client information
  • Comply with all applicable travel industry regulations
  • Use accurate information when creating itineraries
✗ You agree not to
  • Share your account credentials with others
  • Generate spam or misleading content
  • Reverse engineer or modify the Platform
  • Circumvent usage limits or security measures
  • Use automated scripts or bots
  • Impersonate another person or entity
  • Upload malicious content or code
6

Third-Party Services

ServiceFunction
AmadeusReal-time flight & hotel search — 400+ airlines, 2M+ properties. Managed credentials included.
OpenAINatural language processing and AI itinerary generation
Google PlacesPlace details, ratings, reviews, and interactive maps
ViatorTours and experiences (if enabled)
Booking Responsibility: When clients book travel through supplier links, the contract is between you/your client and the supplier. TravelSmart is not a party to any booking.
7

Intellectual Property

Our IP

The Platform, including its design, features, content, and code, is owned by NewEcom AI and protected by copyright and trademark law. You may not copy, modify, distribute, or reverse-engineer the Platform.

Your Content

You retain ownership of content you create — itineraries, proposals, GEO pages, video ads. You grant us a limited license to host and process this content solely to provide the service.

8

Pricing & Payment

Pro
$59.99 / month
or $599/year · $49.92/mo
  • AI Itinerary Generation
  • Client CRM
  • Professional Proposals
  • Revenue & Commission Tracking
  • Amadeus Flight & Hotel Search
Pro Plus
$89.99 / month
or $899/year · $74.92/mo
  • Everything in Pro
  • GEO-Optimized Itinerary Pages
  • AI Video Ad Generation
  • Branded Agency Landing Page
  • SEO Blog Posts & Lead Capture
3-day free trial with full access to all features. No credit card required to start.

Billing

Subscriptions are billed in advance via Stripe and renew automatically. You may cancel anytime before the renewal date.

Refunds

Subscription fees are non-refundable except as required by applicable law. Contact [email protected] for exceptional circumstances.

Overage Protection

No surprise charges — ever. Usage limits are visible in your dashboard and you will be warned before reaching them.

9

Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

Travel Information: Prices, availability, and schedules come from third-party sources and may change. Always verify details directly with suppliers before booking.
AI-Generated Content: Itineraries, GEO pages, and blog posts are subject to your professional review before sharing with clients or publishing publicly.
10

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEWECOM AI SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES; LOST PROFITS OR DATA; BUSINESS INTERRUPTION; OR DAMAGES FROM THIRD-PARTY SERVICES OR TRAVEL BOOKINGS.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

11

Indemnification

  • Your use of the Platform
  • Your violation of these Terms or any third-party rights
  • Travel bookings made through supplier links
  • Client disputes related to your services
  • Content you publish via GEO pages, landing pages, or blog features
12

Dispute Resolution

Informal Resolution

Contact [email protected] to attempt informal resolution within 30 days before filing a formal dispute.

Arbitration

Unresolved disputes shall be resolved through binding arbitration under the American Arbitration Association rules.

Class Action Waiver: You agree to resolve disputes individually and waive any right to participate in class actions.

Governing Law

These Terms are governed by the laws of the State of Delaware, USA.

13

General Provisions

ProvisionDetail
Entire AgreementThese Terms, together with our Privacy Policy, constitute the entire agreement between you and NewEcom AI.
SeverabilityIf any provision is found unenforceable, remaining provisions continue in full effect.
WaiverFailure to enforce any right does not constitute a waiver of that right.
AssignmentYou may not assign these Terms. We may assign our rights without restriction.
Force MajeureWe are not liable for failures caused by circumstances beyond our reasonable control.
Changes to TermsWe may modify Terms at any time with notice. Continued use constitutes acceptance.
14

Contact Information

Legal inquiries[email protected]
Support[email protected]
Mailing addressNewEcom AI · 915 Shore Acres Drive · Mamaroneck, NY 10543 · U.S.A.

BY USING TRAVELSMART, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.